What 36 common repairs really cost, the exact words to use at the service counter, and the upsells you can safely turn down. One skipped upsell pays for it several times over.
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The service writer slides an estimate across the counter. It's longer than you expected, every line sounds urgent, and you have about thirty seconds to decide.
Which of those does your car actually need? Most people have no way to know, so they say yes to all of it. This book gives you a way to know.
On the left, a driver who says yes to everything. On the right, the same driver with the Playbook in the glovebox.
The difference: about $780 in one year.
An example, not a promise. Your savings depend on your car, your shop and what it really needs. Repair prices are typical US independent-shop figures from a 2026 study of 556,000+ invoices; oil intervals are based on what most carmakers now recommend.
Big, clear type. Plain English. Every price and script right where you need it.
Part 3, "The Upsell List": 15 common add-ons rated Usually needed, Sometimes, or Usually skip. No email needed.
Most folks flip straight to the prices, and that's just fine.
The simple formula behind every bill, and the two ways quotes get padded.
Word-for-word scripts for drop-off, the phone call, saying no politely, and pick-up.
15 common add-ons, and which ones your car really needs.
What 36 common repairs really cost, from oil changes to timing belts, with the red flags to watch for.
How to check for free recall repairs in 2 minutes, "secret warranties," and extended warranties.
Filters, wipers, bulbs, a key fob battery and more. About 10 minutes each, few or no tools.
Hank is an AI-generated presenter character, not a real or licensed mechanic. The Playbook is researched from published repair data and consumer guidance, and checked by our team.
The videos give you one tip at a time. The Playbook puts all of it in one place: every price, every script and every upsell, in order. And you can't pull up a YouTube video while you're standing at the service counter. The glovebox card is right there.
No. It's a PDF you download the minute you pay. Read it on any phone, tablet or computer, or print it at home. The printables are made to be printed.
Yes. Most of the book needs no tools at all. It's about knowing what to ask, what things should cost and what to say no to. The driveway jobs in Part 6 are optional.
They're typical US prices from independent shops. Your exact price depends on your car, your area and the shop. Use them to spot a quote that's way out of line. The book also shows you free tools to check a price for your exact car and ZIP code.
It's written for everyday gas cars, SUVs and trucks. Trucks, luxury and European cars often run higher than the typical prices, and the book tells you so. It isn't written for electric cars.
No. You pay $27 once and the book is yours to keep.
Reply to your receipt email within 30 days and you'll get a full refund.
No. Hank is an AI-generated presenter character who hosts our YouTube channel. The advice isn't made up: it's researched from published repair data and guidance from the FTC, AAA and NHTSA, and checked by our team. Every source is listed at the back of the book.
$27 once. Instant download. 30-day money-back guarantee.
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